Please read and understand these Terms & Conditions in full before using the 11b platform. By using our services, you agree to be bound by these terms. Last updated: 01 January 2026.
11b.games (hereinafter referred to as "11b", "we", or "us") is an online gaming platform operating under a Curacao eGaming licence. By using 11b, you enter into a legally binding agreement with us under these Terms & Conditions.
By registering on 11b or using any of our services, you are deemed to have read, understood, and accepted these Terms and Conditions, Privacy Policy, and Responsible Gaming Policy in full. If you do not agree with these terms, do not use 11b.
To open an account and play on 11b, you must be at least 18 years old or meet the minimum legal age set by the laws of your country of residence (whichever is higher). 11b only provides services to residents of countries where online gaming is legally permitted. Members residing in Bangladesh are responsible for verifying and complying with their country's laws.
Each person may open only one account on 11b. Creating multiple accounts, duplicate accounts, or multiple accounts from the same household address under different names is strictly prohibited. If 11b detects such violations, all duplicate accounts will be suspended and winnings may be forfeited.
11b's Terms & Conditions may be updated from time to time. We recommend checking this page regularly. Continued use of 11b after any changes have been made will be deemed acceptance of the updated terms.
To create an account on 11b, you must provide accurate and complete information. It is your responsibility to keep your account information up to date at all times.
To register on 11b, you must provide the following information:
After registration, an OTP (One-Time Password) will be sent to your mobile number. Your account will be activated once the OTP is verified.
11b complies with international AML (Anti-Money Laundering) regulations and requires all members to complete KYC verification. Before the first withdrawal or after certain deposit/withdrawal amounts, 11b may request the following documents:
11b reserves the right to withhold your withdrawal until KYC verification is completed.
It is your responsibility to keep your 11b account password and login credentials confidential. You are responsible for all activity that takes place on your account. If you suspect that someone has accessed your account without permission, contact 11b Support immediately.
The following rules apply to participation in slots, live casino, and sports betting on 11b:
Your account must have sufficient balance to place a bet on 11b. Once a bet is placed and the game has started, it cannot be cancelled or modified. In Sports Betting, odds may change after a bet is accepted but before the event begins.
| Game Type | Minimum Bet | Maximum bet | Maximum win |
|---|---|---|---|
| Slots | BDT 20 | BDT 5,000 | BDT 1,000,000 |
| Live Casino | ৳50 | ৳10,000 | BDT 50,00,000 |
| Sports Betting (Single) | ৳50 | BDT 20,000 | ৳1,00,00,000 |
| Sports Betting (Multiple) | ৳50 | ৳10,000 | BDT 50,00,000 |
* Bet limits and win limits may vary depending on VIP level and game type.
11b settles each bet according to the game provider (NetEnt, Pragmatic Play, Evolution, etc.) and our own system. Sports betting settlements are based on official results. If a technical error causes an incorrect payout, 11b reserves the right to correct it.
Bets may be cancelled or declared void in the following circumstances:
For void bets, the bet amount is returned to the member's account.
11b offers bonuses and promotions from time to time. Each bonus comes with specific terms and conditions that members are required to follow.
New 11b members receive a 100% Welcome Bonus on their first deposit — up to ৳10,000. To claim this bonus:
The wagering requirement refers to how many times you must bet the bonus amount before you can withdraw it. For example: if you receive a ৳1,000 bonus with a 35x wagering requirement, you must place a total of ৳35,000 in bets. Every bet on slots counts 100% towards the requirement, while Live Casino bets count only 10%.
11b reserves the right to forfeit bonuses and associated winnings in the following cases:
11b regularly launches new promotions — weekly cashback, free spins, reload bonuses, and much more. Visit the Promotions page to see the latest offers and opt in.
11b supports local payment methods for Bangladeshi members and ensures fast transactions.
The following payment methods are available for deposits on 11b:
All deposits are credited instantly. 11b does not charge any deposit fees. However, payment providers may have their own fees.
The following conditions must be met to make a withdrawal on 11b:
11b typically processes withdrawals within 15–30 minutes. However, first withdrawals or large amounts may take up to 48 hours.
Your first three withdrawals each month are completely free. From the fourth withdrawal onwards, a 2% processing fee applies (maximum ৳500).
11b complies with AML (Anti-Money Laundering) regulations. You must wager at least the equivalent of your deposit amount before withdrawing. For example, if you deposit BDT 1,000, you must complete at least BDT 1,000 in turnover (total bets) before submitting a withdrawal request.
11b is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited:
If 11b suspects that multiple members are colluding (such as chip dumping at the same table or deliberately losing), all involved accounts will be suspended and winnings forfeited.
11b reserves the right to suspend or permanently close any account at any time for the following reasons:
If an account is closed, any remaining balance (if valid) will be refunded. However, bonus balances and winnings obtained through fraud will be forfeited.
11b strives to deliver the highest possible quality of service. However, we cannot guarantee the following:
11b is not liable for any loss caused by technical issues, internet problems, or third-party errors (game providers, payment providers).
Under no circumstances will 11b's liability exceed the amount in the member's account balance. 11b is not responsible for indirect, incidental, or consequential damages.
If you have a dispute or complaint against 11b, please reach out to our Customer Support team first ([email protected]). We aim to respond to all complaints within 48 hours.
If the issue cannot be resolved through support, you may escalate the dispute to the Curaçao eGaming licensing authority. Their decision is final and binding.
These Terms & Conditions are governed by and construed in accordance with the laws of Curacao. The courts of Curacao shall have exclusive jurisdiction.
11b reserves the right to change, amend, or update these Terms and Conditions at any time. If significant changes are made, we will display a notice on the website and notify registered email addresses. Continuing to use 11b after changes are made means you accept the new terms.
11b reserves the right to suspend or terminate any member's service at any time if that member violates these terms. In the event of service termination, valid balances (if any) will be refunded. However, bonuses and illegitimate winnings will be forfeited.
If an account remains inactive for 12 consecutive months (no login or bets placed), 11b will mark it as "dormant". A maintenance fee of ৳100 per month will be deducted from dormant accounts until the balance reaches zero or the member reactivates their account.
What all members need to know
You must be at least 18 years old to play on 11b. We strictly prohibit underage gaming.
Each member may hold only one account. Multiple accounts will be closed.
Complete your KYC and receive your winnings in 15–30 minutes. 11b guarantees the fastest payouts.
All terms on 11b are written in clear Bengali. We keep no hidden rules.
Most Frequently Asked Questions About Terms & Conditions